Online Booking & Appointment Scheduling for Service Businesses

The Booking module transforms how service businesses manage appointments and reservations. Customers can book directly through your website, WhatsApp, or a branded booking page. The system handles availability checks, resource allocation, time-slot management, and confirmation notifications automatically.

Customisable booking forms collect the information you need upfront: service type, preferred staff member, special requirements, or pre-payment. Resource management ensures double-booking never happens by tracking availability across staff members, rooms, equipment, or vehicles in real time.

Automated reminders reduce no-shows with configurable email, SMS, and WhatsApp notifications sent at intervals you choose (24 hours before, 1 hour before, etc.). Customers can reschedule or cancel through self-service links, freeing your team from phone-based coordination.

Calendar integration syncs appointments across the team, with views by day, week, or month. Staff members see only their own bookings, while managers get the full picture. For businesses with multiple service types or locations, the module supports separate booking flows and availability rules per category.

Payment integration means you can collect deposits or full payments at the time of booking, reducing revenue leakage and last-minute cancellations. The booking analytics dashboard shows booking volume, peak times, popular services, cancellation rates, and revenue per time slot, giving you the data to optimise your schedule and pricing.