Mailbox
Your email, next to your customers
Mailbox lets you connect your existing email account and read, send and organise messages without leaving OPS360. Because it sits alongside your CRM, your conversations stay connected to the people they involve.
Connect your email
You can connect Gmail, Outlook or any standard IMAP account. Once connected, your inbox appears inside OPS360 so you can work through email in the same place as the rest of your operations.
Linked to your CRM contacts
Emails are automatically associated with matching CRM contacts, so you can see the history of what has been said with a customer or supplier in one view. This makes follow-ups faster and handovers between colleagues far smoother.
Why manage email here
- Keep customer conversations and records together.
- Reduce switching between separate apps.
- Give your team shared context on who said what.
Getting started
- Open Mailbox and choose Gmail, Outlook or IMAP.
- Sign in and authorise the connection.
- Start sending and receiving, linked to your contacts.
For instant internal messages between colleagues, use In-App Chat instead.