Accessibility statement for OPS360

Prepared: 10 November 2026 · Last reviewed: 11 November 2026

This statement applies to the OPS360 web application, provided by Delisys Technologies Ltd. We want as many people as possible to be able to use OPS360. We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.1 at level AA. For example, you should be able to:

• zoom in up to 200% without the text spilling off the screen;
• use the app at 320 pixels wide without scrolling sideways;
• navigate using just a keyboard, including a "Skip to main content" link at the start of each page;
• change the language of the interface, with the page language set to match;
• use the app in light or dark mode with sufficient contrast for text and controls.

How accessible this service is

In November 2026 we tested the sign-in pages, the application shell (navigation, search, menus and notifications), the home dashboard and the Making Tax Digital VAT journey (VAT returns, periods, payments and liabilities, penalties, and the HMRC connection settings). We used automated checks (axe-core), manual keyboard, reflow, zoom and text-spacing checks, and a VoiceOver screen reader check, and fixed the problems we found.

We know some parts are not yet fully accessible:

• screen reader testing is not yet complete: in November 2026 we checked the sign-in page and the VAT return journey (headings, buttons and the submit declaration) with VoiceOver on macOS, but have not yet tested with NVDA or JAWS on Windows, so some screen reader users may meet problems we have not found;
• parts of the app outside the areas listed above have not yet been fully tested.

Feedback and contact information

If you find a problem with accessibility in OPS360, or you need information in a different format, email support@ops360.net. Please tell us the page or screen, what you were trying to do, and any assistive technology you use. We will reply within 5 working days.

If you are not happy with our response

If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

What we are doing to improve accessibility

Automated accessibility checks run on every change to the web app. We plan to fix the known issues above, complete screen reader testing with NVDA and JAWS, and review this statement at least once a year or whenever we make significant changes.

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